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To: opendos AT delorie DOT com
From: Bernie <bernie AT mbox302 DOT swipnet DOT se>
Subject: Re: prob audio CD on 2nd CD-ROM with NWCDEX
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Date: Fri, 16 Feb 2001 07:46:13 +0100
Reply-To: opendos AT delorie DOT com

Pat wrote:
>I really hit the fan when they started using a 900 number for
>customer support!!!!! You had to pay them money to get help to install
>their drives or format them or whatever other help you might need.

I can't really comment since I've never needed any help with this. There's
an accompanying note with the drives - undependent of brand - that gives
you some information, personally I never RTFM. Anyway, the point I was
going to make is that I still can't see where the problem is, even if I
would need help I would only call the company where I bought it and ask them.

>I classify Quantum with Conner junk and
>would give Conner the edge because they were honest and did not charge
>for customer support.

Conner junk? I have one that still works good (a whooping 250MB from the
early 90's).

>Now that I got that out of my system. You should stick to one brand of
>hard drives with IDE. There are drives that are fully compatible with
>one another, but you need to do research on them to find which ones are
>and are not and also which models.

This is the second mail where you claim this Pat. I have never ever seen
nor heard of any problems with mixing HD brands. Personally I've used the
following: IBM, Seagate (2 IIRC) and Quantum and Conner. No matter how
these have been mixed it has *always* worked without any problems what so
ever. Perhaps this was a problem of the past but this is my advice to
everyone: Buy the HD that gives you best performence and size vs. prize
(currently that's an IBM UDMA100 46.1GB here in Sweden).

>I have even written to drive manufactures and
>asked them if such and such drive from another manufacture will be fully
>compatible and even they cannot answer that question.

Probably because they've never heard of such a problem ;-)
//Bernie