X-Apparently-From: Message-ID: <010901c042dd$1ebb4950$3d1e0404@dbcooper> From: "Patrick Moran" To: References: <20001029 DOT 173316 DOT -160705 DOT 3 DOT domanspc AT juno DOT com> Subject: Re: Re: Date: Mon, 30 Oct 2000 10:15:43 -0700 MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 5.00.3018.1300 X-MimeOLE: Produced By Microsoft MimeOLE V5.00.3018.1300 Reply-To: opendos AT delorie DOT com Try calling the Gateway 1-800 support number for some help. If it does have a SCSI drive in it, you will need ti install the SCSI drivers on the boot floppy. Even though this computer is probably out of warrenty, Gateway will still give support. depending on how old it is, there should have been a CD with it to restore everything. If you do have NDD, try doing a surface scan on the drive. There may be problems with the drive. If it is SCSI and SCSI support is not in the BIOS, you will have to install the SCSI drivers (Just the main driver, ASPI and disk driver.) You may not be able to FDISK and format it without the drivers. If SCSI is in the BIOS then you should be able to use NDD and do a surface scan without the drivers installed. You should have gotten dome kind of diskettes with the computer for SCSI, most likely EZ-SCSI. If the drive is truely screwed, you may have to run the SCSI software and do a Low Level Format. Hopefully this will replace any bad tracks with spare ones. Give me the exact gateway part number if you can or at leaste the exact model number for the computer. Open it up and look at the HDD and find it's make and model number. Also let me know the lables and part numbers for any diskettes and CDs that you originally got with the system. You should have gotten a universal boot diskette, I forget the color of the label for that diskette. If you got a modem and other cards for it you may have gotten diskettes for them. If you got a CD with it, some of the drivers and other stuff should be located on it. If you did get the CD with the system, give me the version number. I may be able to do some research on this. I used to work for Gateway and they have a call center here. I know the manager their real well and he might allow me to llok up the information on your computer in the database, but I would not bet on it. They tend to want to keep all of their information non-public. I had people call that still had 286 computers and their information was still in the database, so yours should also be their. You do get lifetime free support from gateway even though it is out of warrent. Check on the warrent, some parts may still be covered. Depending on when you bought it abd whether or not you purchased an extended warrenty. You can also download any drivers you may need. You may be able to download other stuff for that computer. The more information you can sent me about the computer the better. I can find stuff on their web site that most people can't. You can send this information directly to me instead of replyong to this message in OPENDOS. The only reason I am not sending it directly to you is other people may have Gateways and would like to know that they are supported even if it was the first computer Gateway sold. Pat ----- Original Message ----- From: "Robert W Moss" To: Sent: Sunday, October 29, 2000 6:28 PM Subject: Re: > While we are talking of torture, > > I bought a Gateway 2000 P90 and was going to set it up for the grandkids. > > It had WIN95 on it but after I opened it up and cleaned out the dust > mites > and put in a CD Rom drive it would not boot. I used a boot disk with a > cdrom driver to boot the the computer in WIN98 and tried Norton NDD, > but couldn't find any partitions so went ahead and partitioned and > formatted the drive, then installed WIN98SE. When the computer > rebooted to start WIN98 there was an error message on the screen > calling for some kind of scsi port. I have not been able to get rid of > the > error message even after reinstalling Windoze. > > Does anyone have any ideas (besides TNT)? _________________________________________________________ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com