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Subject: Re: What is the proper mailing list for server issues?
References: <8f4e32c2-799d-61c5-ccc3-f786bb79bf71 AT starwolf DOT com> <59902487-dd66-9004-e71f-dc2930b4f72a AT gmail DOT com> <91DCAC3CB99C724EB365BB64677FBE7B16F226 AT MX204CL04 DOT corp DOT emc DOT com>
To: cygwin AT cygwin DOT com
Reply-To: Brian DOT Inglis AT SystematicSw DOT ab DOT ca
From: Brian Inglis <Brian DOT Inglis AT SystematicSw DOT ab DOT ca>
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Date: Fri, 21 Apr 2017 14:39:36 -0600
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On 2017-04-21 09:06, Gluszczak, Glenn wrote:
> On 4/21/2017 2:35 AM, Greywolf wrote:
> Agree, it's nothing to do with Cygwin.com.
> Check for a firewall on your local machine. Check your home router to
> see if it has a firewall with restrictions.
> Perhaps you're passing through a proxy server or firewall at the ISP?
> Try traceroute or wget to analyze what site you're really attaching to.
>> I am having a server issue that neither I nor my ISP seem to be able 
>> to resolve with regards to connecting to Cygwin.com -- namely, only 
>> from my house, I get a 403 Forbidden.

Check your and Cygwin.com's IPs locally and from a web site providing 
DNS lookups and compare with whois lookups.

> This is _your_ problem. Something has caused you to not be able to
> reach cygwin.com properly. What IP address does cygwin.com resolve
> to?
> Does using the IP address directly work for you?
> $ ping cygwin.com
> Pinging cygwin.com [209.132.180.131] with 32 bytes of data:
>> I've been round with my ISP and they are unable to reproduce the 
>> issue; the response I get from here is "contact your ISP".  So who do 
>> I contact about this?  Not being able to automagically fetch the 
>> mirror list is annoying, and not being able to reach the site to see 
>> about updates and such is similarly so.
> Understandable but nothing we can do from here.

403 is a server response e.g. folder without {index,default,home}.htm{,l} 
or it could maybe result from a net block DNS BL or RBL provider hit, 
although my checks of eddie.starwolf.com on a few return no hits.

Try {wget,curl,lynx} and different browsers against combinations of 
http{,s}://{,www.}{cygwin.com,sourceware.org/cygwin}/{,index.html} 
(echo above to see the 16 urls) and see what results you get.

Then contact sourceware.org support sourcemaster at sourceware dot org 
to see what their server logs say.

-- 
Take care. Thanks, Brian Inglis, Calgary, Alberta, Canada

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