Date: Wed, 25 Oct 2006 18:31:37 -0400
From: Christopher Faylor <cgf-no-personal-reply-please AT cygwin DOT com>
To: cygwin AT cygwin DOT com
Subject: Re: Problem reporting (was 1.5.21-1: CIFS symlinks on network share  break Cygwin)
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On Wed, Oct 25, 2006 at 06:28:37PM -0400, Larry Hall (Cygwin) wrote:
>Christopher Faylor wrote:
>>On Wed, Oct 25, 2006 at 03:07:19PM -0500, DePriest, Jason R. wrote:
>>>On 10/25/06, DePriest, Jason R. <> wrote:
>>>>On 10/25/06, Larry Hall (Cygwin) <> wrote:
>>>>>Certainly this and quoting raw email addresses could be offered as
>>>>>guidelines in <http://cygwin.com/problems.html>.  Care to offer a
>>>>>patch
>>>>The "submitting a patch" guidelines seem to refer to program
>>>>patches... since this is only an HTML update, here it is.
>>>sorry patch in wrong format... subject changes since I am severely
>>>hijacking this topic
>>
>>Sorry Jason (and Larry) but I really don't see how this is appropriate
>>for the problems.html page.  This is just a general good practice for
>>sending email.  The problems.html page already has enough ignored advice
>>that I doubt that adding this would be of much help.
>
>I certainly agree that it's good practice but it's also pretty clear
>that we have a number of posters who aren't aware of it.  I don't
>expect that having this information as part of the problem reporting
>guidelines will dramatically reduce the occurrence of these problems
>but it would provide us a convenient place to point to for these
>infractions and also help with the "well I didn't see that stated
>anywhere" cases.  There may even be the occasional person that actually
>does read the whole page who will not only feel well-informed about our
>list etiquette but also will be.  ;-)

As good advice as it may be and as missed as it may be, it really
doesn't have anything to do with reporting a problem.  It's general
email etiquette advice and that is not the intent of problems.html.

cgf

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