Mailing-List: contact cygwin-help AT cygwin DOT com; run by ezmlm List-Subscribe: List-Archive: List-Post: List-Help: , Sender: cygwin-owner AT cygwin DOT com Mail-Followup-To: cygwin AT cygwin DOT com Delivered-To: mailing list cygwin AT cygwin DOT com From: "Dave Korn" To: Subject: RE: Request for a version/ revision/ release number for the whole Cygwin release/ distribution Date: Mon, 4 Oct 2004 19:25:07 +0100 MIME-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit In-Reply-To: Message-ID: X-OriginalArrivalTime: 04 Oct 2004 18:25:07.0798 (UTC) FILETIME=[79E5C760:01C4AA3F] > -----Original Message----- > From: cygwin-owner On Behalf Of Andrew DeFaria > Sent: 04 October 2004 19:19 > Gary R. Van Sickle wrote: > > >> How many people have heard The Two Rules of Customer Service? > >> > >> 1. The customer is always right. > > > The customer is indeed *NOT* always right but the trick is usually to > make them *think* there always right. > > >> 2. When the customer is wrong, refer to rule #1. > > > > Everybody. How many have worked with actual customers and found out > > that their reputed infallability is vastly overestimated? > > > > More to the point: How much did you pay for that Cygwin there? $0? > > Then you ain't a customer. > > The best answer to this WRT most Open Source is: If you are > dissatisfied > with the application then I suggest that you take it back for > a *FULL* refund! ;-) Hell, Open source is _far_ more generous than that. If he's dissatisfied with the application, not only can he have his *FULL* refund, but in fact we'll refund him *DOUBLE*! And he can KEEP the app as well! We won't even insist on having it returned! cheers, DaveK -- Can't think of a witty .sigline today.... -- Unsubscribe info: http://cygwin.com/ml/#unsubscribe-simple Problem reports: http://cygwin.com/problems.html Documentation: http://cygwin.com/docs.html FAQ: http://cygwin.com/faq/