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From: "Hughes, Bill" <Bill DOT Hughes AT cox DOT co DOT uk>
To: "'cygwin AT cygwin DOT com'" <cygwin AT cygwin DOT com>
Subject: RE: cygwin Mailing list
Date: Tue, 17 Feb 2004 16:33:03 -0000
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> Sent: 17 February 2004 16:00 From: Christopher Faylor
..snip..
> >> cygwin is not for newbies. (*evil grin*).
> >
> >Ooh, ooh, have we got ourselves a new catchphrase here?  
> CGF?  Maybe even
> >an acronym: "CINFN"? :-)
> 
> Sounds good to me.  Even though it's not true.  I'd say that 
> most of this list
> is devoted to "newbies", whether they are debugging newbies, 
> gcc newbies,
> postgres newbies, ssh newbies, etc.
My view is we're all newbies wrt _something_ or other...


> >Yep, customer support is worth every dollar you pay for it.
> 
> Yep.  Perhaps unsurprisingly, I was about to type in the same 
> thing.  It
> seems to be a very frequent case that people assume a burden of
> obligation flowing to them when they download something from a free
> software product.  Cygwin seems to suffer from this outlook more than
> most projects I've seen, maybe because we're not just 
> providing source, we're providing binaries.
It certainly can come over like that, perhaps even a touch of 'these mugs
are giving this away, so maybe they'll do X for me too. As I'm feeling
optimistic today I'd rather believe that people just assume that as the
maintainers put so much time into what they do anyway they _must_ be
interested in _anything_ remotely (or not) related...


> 
> And, then, we are also running on Windows, so there is a 
> Windows mindset to deal with, too.
Hmm, is this politics or religion? </joke>

> 
> >from std::string, I'm sure you and RedHat can work something 
> out.  The
> >"core" people mentioned above are too busy fixing Cygwin bugs (or
> >shielding others from repeated questions so they can fix 
> Cygwin bugs).
> 
> I don't think I've thanked the people here who diligently answer
> questions.  I may be mean but don't think for a second that I don't
> thank God every day that you are all donating your time to help the
> newbies.  It's really impressive how responsive and helpful you all
> are.
Amen to that.
cgf may sometimes come over a little snappy sometimes (IDD anyone?) but I'm
not sure I'd have the same patience dealing with all the stuff that comes
his way. I strongly suspect it'd be more like "for the ten thousandth time
RTFM and STFU" etc.
While it may be true that TANSTAAFL but as far I'm concerned cygwin is worth
far more than I paid for it...
I sometimes wonder why you all bother, but I'm glad you do, thanks.

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