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Date: Thu, 19 Oct 2000 00:17:34 -0230 (NDT)
From: Neil Zanella <nzanella AT cs DOT mun DOT ca>
To: Heribert Dahms <heribert_dahms AT icon-gmbh DOT de>
cc: "'David A. Cobb'" <superbiskit AT home DOT com>, cygwin AT sources DOT redhat DOT com
Subject: RE: A standard bug-reporting program for cygwin
In-Reply-To: <99B82AA9708ED0119B55006097125A00405B3E@ifk63.mach.uni-karlsruhe.de>
Message-ID: <Pine.OSF.4.21.0010190011430.26047-100000@garfield.cs.mun.ca>
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Content-Type: TEXT/PLAIN; charset=US-ASCII


If you really want to set up a bug reporting program then why not use
something such as the http://samba.anu.edu.au/jitterbug/ program?
Then we can just add an entry in the FAQ for this and a line in
/etc/profile saying "echo Read the FAQ loacted in directory..."
and "echo Report bugs at http://...".

Bye,

Neil

On Mon, 16 Oct 2000, Heribert Dahms wrote:

> Hi David,
> 
> and what about the human reason, that those not finding
> or even searching about cygcheck in FAQ/README
> probably won't find this bugreport program, too?
> In the worst case the traffic on the list isn't cut down,
> but merely pointing to this new program instead of cygcheck!
> 
> 
> Bye, Heribert (heribert_dahms AT icon-gmbh DOT de)
> 
> > -----Original Message-----
> > From:	David A. Cobb [SMTP:superbiskit AT home DOT com]
> > Sent:	Monday, October 16, 2000 23:38
> > To:	cygwin AT sources DOT redhat DOT com
> > Subject:	Re: A standard bug-reporting program for cygwin
> > 
> > Is there a good technical reason why an existing open-source system,
> > such as
> > Bugzilla, is inappropriate?
> > 
> > 
> > Chris Faylor wrote:
> > 
> > > I'd like to set up a shell script or program which could be run to
> > generate
> > > text to be sent to the cygwin mailing list.
> > >
> > > It would ask a limited number of questions and generate a text file
> > appropriate
> > > for mailing here.
> > >
> > >   My idea would be for the script to run 'cygcheck -r -s -v' and
> > then ask
> > >
> > >   What program is causing problems (e.g., gcc, bash, awk, etc)?
> > >
> > >   Describe the problem in detail (a simple test case would be
> > appreciated):
> > >
> > >   Enter the name of any associated files needed to generate the
> > problem.
> > >   .
> > >   .
> > >   .
> > >   Created file xxx.  Please send this file to
> > cygwin AT sources DOT redhat DOT com with the
> > >   subject "bug report".
> > >
> > > Does this make sense?  My goal is to cut down on the back and forth
> > of the "I can
> > > provide details if necessary".  "Yes.  Provide details."
> > >
> > > cgf
> > >
> > > --
> > > Want to unsubscribe from this list?
> > > Send a message to cygwin-unsubscribe AT sourceware DOT cygnus DOT com
> > 
> > --
> > David A. Cobb, Software Engineer, Public Access Advocate.  Public Key
> > at:
> > <http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=superbiskit>
> > "Don't buy or use crappy software"
> > "By the grace of God I am a Christian man,
> >  by my actions a great sinner" -- The Way of a Pilgrim [R. M. French,
> > tr.]
> > 
> > 
> > 
> > --
> > Want to unsubscribe from this list?
> > Send a message to cygwin-unsubscribe AT sourceware DOT cygnus DOT com
> 
> --
> Want to unsubscribe from this list?
> Send a message to cygwin-unsubscribe AT sourceware DOT cygnus DOT com
> 


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