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Message-ID: <39BECED2.B1420427@veritas.com>
Date: Tue, 12 Sep 2000 17:48:18 -0700
From: Bob McGowan <rmcgowan AT veritas DOT com>
Organization: VERITAS Software
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To: Cygwin <cygwin AT sourceware DOT cygnus DOT com>
CC: Harold Hunt <Harold AT compasstechnologies DOT com>
Subject: regarding the "Installation How_To Draft"
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I just tried the setup, based on the copy of the how-to I printed
yesterday, and had the following error when I tried to start the system:

   Direct Draw Init Failed

I researched on the MS web pages and found the following support
article, which you may want to reference in the how-to:

    http://support.microsoft.com/support/kb/articles/Q261/4/50.ASP

There appears to be a hardware/driver problem with cetain video cards
based on the following
chip sets:

	Cirrus Logic 54xx 
	S3 Trio 32/64/64V+ 
	S3 Vision 864/964 
	Trident TGUI 9440/9470 
	Trident TVGA 8900/9000

I am searching for upgrade info, specific to the Cirrus Logic video
controller in my NEC, if you want that info also let me know.

-- 
Bob McGowan
Staff Software Quality Engineer
VERITAS Software
rmcgowan AT veritas DOT com

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