Subject: Re: Windows Azure server CYGWIN version 3.2.0 Getting an error while executing man command
From: Brian Inglis <[email-masked]>
To: [email-masked]
Cc: Lei Zhang <[email-masked]>
Date: Mon, 7 Jun 2021 17:17:43 -0600
List-Id: General Cygwin discussions and problem reports <cygwin.cygwin.com>

On 2021-06-03 22:45, Brian Inglis wrote:
> On 2021-06-03 16:08, Lei Zhang wrote:
>> Encounter a bug on Windows, and the bug details are below, please take 
>> a look when you get a moment, thanks!
>> Account: Cygwin Solutions
>> Product : CYGWIN
>> Reference # 32959457
>> Issue [Azure][Server][CYGWIN and 3.2.0][Getting an error while 
>> executing man command]
>> Product version: 3.2.0
>> Environment: Desktop
>> OS: Windows 10 Insider Preview
>> OS build: 20346.1.210427-1648
>> Repro Steps:
>> 1. Schedule WS2019 Azure edition OS.
>> 2. Add roles and features.
>> 3. Install the application with all defaults.
>> 4. Launch the application.
>> 5. Type man help or any other man commands and press enter.
>> 6. Output is generated without any error.
>> 7. Upgrade to latest OS build.
>> 8. Type man help or any other man commands and press enter.
>> 9. Observe.
>> Actual Results:
>> Getting an error while performing man command.
>> Expected Results:
>> Should view the manual of the particular man command.
> 
> Pretty vague description: Works Just Fine For Me!
> Without access to your Azure server VM, build, install, update, and 
> terminal logs, we have no idea what you may be running and what error 
> you may be encountering.
> When you report problems you must be very explicit and specific about 
> what you are typing and seeing, and the edition, version, release, patch 
> level of Windows you are running e.g. "Windows Server 2019 Datacenter: 
> Azure Edition ... a new Windows Server image on Azure that has a unique 
> build number and codebase", plus all the details on the "Upgrade to 
> latest OS build", to which few or none of our support volunteers may 
> have access, in which case you may have to participate in running tests, 
> and reporting results accurately, to assist those trying to help you.
> 
> In addition, those service VMs could have almost any level of security 
> restrictions applied during setup, so it is unlikely but possible that 
> Cygwin may just be unable to run effectively under such an environment.
> Many Cygwin users have encountered problems with defective commercial 
> "security"/monitoring products "BLODA" in Cygwin's Big List of Dodgy 
> Apps (a list https://cygwin.com/faq/faq.html#faq.using.bloda of 
> applications that interfere with the normal working of Cygwin by 
> intrusively injecting themselves in the system call chain) where the 
> only solutions were to have them ignore all Cygwin programs and DLLs, 
> deinstall the products, or use a different system.
> 
> Please attach as plain text files:
> 
> * the output log from your Azure server VM, of running the Cygwin 
> diagnostic command:
>      $ cygserver -hrsv > cygcheck-hrsv.log
> as requested at "Problem reports: https://cygwin.com/problems.html", at 
> the bottom of all posts to the mailing list
> * the contents of the initial /var/log/setup.log.full from running the 
> Cygwin install
> * the summary /var/log/setup.log from Cygwin installs
> * the log /var/log/mandb-index.log from updating the man-db index during 
> post-install
> * any changed man or man-db configuration files under /etc/ or ~/.
> * any commands affecting man in your ~/.bash_/zsh_/.../profile startup 
> scripts
> * a terminal log of your commands entered and output including errors 
> encountered, or
> * copy and paste the *actual* commands entered into the terminal and 
> also the *verbatim* output and error messages generated.
> 
> That way the support volunteers have a chance of diagnosing what may be 
> wrong with your installation, and suggesting what actions may be taken 
> to resolve your problems, without requiring access to your system, or 
> the ability to read your mind. ;^>

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-- 
Take care. Thanks, Brian Inglis, Calgary, Alberta, Canada

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