Mail Archives: opendos/2000/10/30/23:08:47
Try calling the Gateway 1-800 support number for some help. If it does have
a SCSI drive in it, you will need ti install the SCSI drivers on the boot
floppy. Even though this computer is probably out of warrenty, Gateway will
still give support. depending on how old it is, there should have been a CD
with it to restore everything. If you do have NDD, try doing a surface scan
on the drive. There may be problems with the drive. If it is SCSI and SCSI
support is not in the BIOS, you will have to install the SCSI drivers (Just
the main driver, ASPI and disk driver.) You may not be able to FDISK and
format it without the drivers. If SCSI is in the BIOS then you should be
able to use NDD and do a surface scan without the drivers installed. You
should have gotten dome kind of diskettes with the computer for SCSI, most
likely EZ-SCSI. If the drive is truely screwed, you may have to run the SCSI
software and do a Low Level Format. Hopefully this will replace any bad
tracks with spare ones.
Give me the exact gateway part number if you can or at leaste the exact
model number for the computer. Open it up and look at the HDD and find it's
make and model number. Also let me know the lables and part numbers for any
diskettes and CDs that you originally got with the system. You should have
gotten a universal boot diskette, I forget the color of the label for that
diskette. If you got a modem and other cards for it you may have gotten
diskettes for them. If you got a CD with it, some of the drivers and other
stuff should be located on it. If you did get the CD with the system, give
me the version number. I may be able to do some research on this. I used to
work for Gateway and they have a call center here. I know the manager their
real well and he might allow me to llok up the information on your computer
in the database, but I would not bet on it. They tend to want to keep all of
their information non-public.
I had people call that still had 286 computers and their information was
still in the database, so yours should also be their. You do get lifetime
free support from gateway even though it is out of warrent. Check on the
warrent, some parts may still be covered. Depending on when you bought it
abd whether or not you purchased an extended warrenty.
You can also download any drivers you may need. You may be able to download
other stuff for that computer.
The more information you can sent me about the computer the better. I can
find stuff on their web site that most people can't. You can send this
information directly to me instead of replyong to this message in OPENDOS.
The only reason I am not sending it directly to you is other people may have
Gateways and would like to know that they are supported even if it was the
first computer Gateway sold.
Pat
----- Original Message -----
From: "Robert W Moss" <domanspc AT juno DOT com>
To: <opendos AT delorie DOT com>
Sent: Sunday, October 29, 2000 6:28 PM
Subject: Re:
> While we are talking of torture,
>
> I bought a Gateway 2000 P90 and was going to set it up for the grandkids.
>
> It had WIN95 on it but after I opened it up and cleaned out the dust
> mites
> and put in a CD Rom drive it would not boot. I used a boot disk with a
> cdrom driver to boot the the computer in WIN98 and tried Norton NDD,
> but couldn't find any partitions so went ahead and partitioned and
> formatted the drive, then installed WIN98SE. When the computer
> rebooted to start WIN98 there was an error message on the screen
> calling for some kind of scsi port. I have not been able to get rid of
> the
> error message even after reinstalling Windoze.
>
> Does anyone have any ideas (besides TNT)?
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