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From:	Andrew DeFaria <Andrew AT DeFaria DOT com>
Subject:	Re: Request for a version/ revision/ release number for the whole Cygwin release/ distribution
Date:	Mon, 04 Oct 2004 11:19:23 -0700
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Gary R. Van Sickle wrote:

>> How many people have heard The Two Rules of Customer Service?
>>
>> 1. The customer is always right.
>
The customer is indeed *NOT* always right but the trick is usually to 
make them *think* there always right.

>> 2. When the customer is wrong, refer to rule #1.
>
> Everybody. How many have worked with actual customers and found out 
> that their reputed infallability is vastly overestimated?
>
> More to the point: How much did you pay for that Cygwin there? $0? 
> Then you ain't a customer.

The best answer to this WRT most Open Source is: If you are dissatisfied 
with the application then I suggest that you take it back for a *FULL* 
refund! ;-)
-- 
Why do they sterilize needles for lethal injections?


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